~~Public Safety Telecommunication Dispatchers~~

The voices who are heard, yet rarely will motorist or towers ever see. Whenever you call 911 for any emergency - fire, police or medical - someone always answers.

These dedicated men and women are honored from April 12 through April 18 during National Public Safety Telecommunicators Week. There are more than 200,000 public safety telecommunicators throughout the United States who make a difference in the lives of others every day.

In 1991, the U.S. Congress chose the second week in April to recognize these unique specialists who play a vital role in the delivery of public safety services to those in need. More than just a voice on the other end of the line, these heroes behind the headsets often save lives on a daily basis.

Emergencies can occur at anytime that requires law-enforcement, fire and/or emergency medical services. Public Safety Danny B's Towing family would like to take this opportunity to honor our Dispatchers. Their diligence and professionalism contribute to keeping the citizens and visitors of Leon County safe. Thank you for all you do year-round!

They are the voices who help save lives each day. Seldom do they ever get the credit for the work they do. Your not going to turn on the evening news and hear "THE CALL TAKER GOT ALL THE INFORMATION, SO WE COULD MAKE THE ARREST"  If you need to call for law enforcement help, remember their job is to get ALL the information they can. If you think someone is in your home & you called from your cell, first, give them a location, if your hiding, stay on the line, you may hit a number every now & then so they know your still alright. REMEMBER:They are only as good as the information you provide them with. 

When a wreck is called in, they make the calls for the wreckers. The ones who are asked to find out how long it's going to take a wrecker to reach the crash site, the ones who are told to call back when a wrecker is taking to long, then have to call  the wrecker company back. If a wrecker takes to long, a dispatchers work load is doubled. They have to stop what they are doing to find out how much longer a wrecker is going to be. This call is mostly made when an Officer / Deputy is in harms way or the road is blocked. We always do our best to get to the site within or before we tell them. They are only a middle person who ends up catching the worse from a wrecker stuck in traffic & law enforcement, trying to get out of the road!

WE RESPECT EACH AND EVERY ONE, THEY WORK 365, 24/7 DAYS AND NIGHTS. THEY ARE THE ONES WHO GET THE REALLY HEART BREAKING CALLS AND HAVE TO KEEP THEIR VOICES STEADY AND STRONG. THE VOICES WHO HEAR WHEN A PERSON HAS JUST BEEN SHOT, A HOUSE IS ON FIRE, A CHILD IS MISSING, A STORE CLERK JUST GOT HELD UP... THEY HEAR IT ALL AND HAVE TO SIT BY WAITING FOR THE RESULTS. PART OF THEIR JOB IS TO SEND THEIR CO-WORKER WHERE SHOTS ARE BEING FIRED, THEN CONTINUE TO DO THEIR JOB WHILE PRAYING NO ONE GETS SHOT OR HARMED, A GOOD DAY IS WHEN EVERYONE GOES HOME SAFELY. YOU MAY NOT SEE THEM IN UNIFORM, YET THEY ARE JUST AS IMPORTANT AS ALL STREET UNITS. 

So the next time you call for help or read a story about a big I-10 crash, please remember the people who never make the 6 O'clock news, yet made sure the right people got called for the road to be cleared. If you run a wrecker, do your best to get to a crash or DAV on time. Make it a habit to say THANK YOU when they call....